Shipping policy

Shipping Policy

At Good Land Brand, we strive to offer efficient and reliable shipping services to ensure your orders arrive in a timely manner. Please read our shipping policy carefully to understand our shipping terms, processing times, and delivery expectations.

1. Processing Time

All orders are processed within [1-3] business days after they are placed. Orders placed on weekends or holidays will begin processing the following business day.

  • Business days are Monday through Friday, excluding public holidays.

  • You will receive a notification once your order has been shipped, including tracking information if available.

Note: Processing times may be extended during peak seasons (e.g., holidays or special promotions).

2. Shipping Rates and Options

We offer several shipping methods for your convenience:

  • Standard Shipping: Delivery within [5-7] business days.

  • Expedited Shipping: Delivery within [2-3] business days.

  • Overnight Shipping: Delivery within [1] business day. Orders must be placed before [12:00 PM EST] to qualify.

Shipping costs are calculated at checkout based on the shipping method selected and the destination of your order.

3. International Shipping

  • International Shipping Rates: Shipping rates vary by destination and will be calculated at checkout.

  • Duties and Taxes: Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. These charges vary by country and are not included in our shipping fees.


4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email that includes tracking information. You can use this tracking number to check the status of your shipment.

Note: Tracking may take [24-48] hours to update after the shipping label has been generated.

5. Delivery Times

Delivery times depend on the shipping method selected at checkout and the destination of your order:

  • Domestic Orders: Typically delivered within [5-7] business days after processing.

  • International Orders: Delivery times vary by country, typically ranging from [7-21] business days after processing.

Please be aware that shipping delays can occasionally occur due to factors beyond our control, such as weather, carrier issues, or customs clearance.

6. Lost or Damaged Shipments

Good Land Brand is not responsible for packages lost or damaged in transit. If your order is lost or arrives damaged, please contact the carrier directly to file a claim. However, if you experience any issues, we’re happy to assist in the claims process. Please contact us at info@goodlandbrand.com with your order number and a description of the issue.

7. Incorrect Shipping Information

Please ensure that all shipping information provided is correct at the time of placing the order. Good Land Brand is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping information, please contact us at info@goodlandbrand.com as soon as possible after placing your order.

8. In-Store Pickup

We offer in-store pickup at our location for local customers. If you select in-store pickup at checkout:

  • Pickup Time: Orders will be ready for pickup within [1-2] business days.

  • Pickup Location: 289 W Walnut St. Suite #16 Columbus OH 43215

  • Pickup Hours: Monday - Friday 10 AM-4 PM

  • You will receive a confirmation email when your order is ready for pickup.

Please bring a valid ID and your order confirmation when picking up your order.

9. Questions

If you have any further questions or concerns about shipping, please contact us:

Good Land Brand
Email: info@goodlandbrand.com
Address: 510 W Walnut Street, Columbus OH 43215